1. Introduction
TrustAI is committed to protecting your privacy and ensuring transparency in how we handle your information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our applications and services.
This policy applies to all TrustAI products, including but not limited to:
- AI PDF Converter: Files to PDF
- AI Passport & ID Photo Maker
- AI Translator: Photo, Voice
- Decor Master – AI Home Design
- Authenticator: 2FA & Passkey
These applications may be distributed through digital platforms such as the Apple App Store or other marketplaces.
2. Information We Collect
Depending on how you use our services, we may collect the following categories of information:
- Personal Information
Information such as your email address or name may be collected when you contact support, create an account, or subscribe to services. - Device Information
Information about the device you use including device identifiers, operating system, device model, and application version. - Usage Information
Information about how you interact with our applications such as feature usage, crash reports, diagnostics, and performance analytics. - Authentication Data
For our Authenticator application, encrypted authentication data may be stored locally on your device to support multi-factor authentication functionality.
3. How We Use Information
We use collected information for the following purposes:
- To provide and maintain our applications and services.
- To improve application performance, stability, and user experience.
- To respond to support inquiries and user requests.
- To detect fraud, abuse, or security issues.
- To comply with legal and regulatory obligations.
4. AI Processing and Automated Technologies
Some TrustAI applications use artificial intelligence technologies to process content provided by users, such as text, images, documents, or audio, in order to deliver requested features.
AI processing may include:
- Image recognition or processing
- Text translation
- Document conversion
- Image generation or enhancement
- Automated layout or design generation
User-provided content is processed solely for the purpose of generating the requested functionality. We do not use uploaded content for biometric identification or facial recognition.
5. Sharing of Information
We do not sell personal information to third parties.
We may share limited information with trusted service providers that help operate our services, including:
- Cloud infrastructure providers
- Analytics services
- Customer support tools
These providers are contractually required to protect your information and use it only for service operation.
6. Data Security
We implement industry-standard technical and organizational security measures including:
- Encrypted network transmission
- Secure infrastructure
- Access control systems
- Monitoring for security threats
While we strive to protect your information, no internet transmission or storage system can be guaranteed to be completely secure.
7. Product-Specific Privacy Information
AI PDF Converter: Files to PDF
AI PDF Converter allows users to convert files such as Word, Excel, PowerPoint, and images into PDF format. Files are processed only to perform the requested conversion. Temporary processing may occur on secure servers when necessary.
AI Translator: Photo, Voice
AI Translator processes text, speech, and images in order to provide translation functionality. Uploaded or captured content is processed only for generating translation results.
AI Passport & ID Photo Maker
AI Passport & ID Photo Maker processes user-provided photos in order to generate compliant passport, visa, or ID photos.
Face Data Policy
- We do NOT collect or store biometric facial data.
- Images are processed solely to generate compliant passport or ID photos.
- Uploaded images and generated outputs are not retained on our servers after processing.
- No facial recognition, profiling, or identity analysis is performed.
Decor Master – AI Home Design
Decor Master allows users to upload photos of rooms or interior spaces in order to generate AI-powered home design concepts and visualizations.
- User Uploaded Images
Images are used solely for generating interior design suggestions and layouts. - Purpose of Processing
Images are processed by automated AI systems to analyze room layout and generate design previews. - Storage
Images may be temporarily stored during processing in order to generate design results. - Data Sharing
Uploaded images are not sold or shared with third parties. - Security
Images are transmitted and processed using secure infrastructure and encryption.
Authenticator: 2FA & Passkey
Authenticator securely stores authentication tokens locally on your device. All authentication data is encrypted. TrustAI does not have access to your passwords, authentication codes, or passkeys.
8. Data Retention
We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
9. Your Privacy Rights
Depending on applicable laws, you may have the right to:- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Object to certain data processing activities
To exercise your rights, please contact us using the contact information below.
10. Children's Privacy
TrustAI services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or services. Updated versions will be posted on this page.
12. Contact Information
If you have any questions regarding this Privacy Policy, please contact us:
Email: xtrustai@outlook.com